Shipping policy
Processing Times
All orders are processed and shipped within 3 to 4 business days from the date of purchase. Please note that orders placed on weekends or holidays will begin processing on the next business day.
Shipping Methods & Delivery Times
We currently ship to the following regions:
- Netherlands: 1-3 days after shipping
- Europe: 7-14 business days after shipping
Please note that these are estimated delivery times and may vary depending on customs processing, weather conditions, or other unforeseen circumstances.
Tracking Information
Once your order ships, you will receive a confirmation email with your tracking number. Please allow 24-48 hours for tracking information to update in the carrier's system.
Shipping Costs
Shipping costs are calculated at checkout based on weight, dimensions, and destination.
- Free shipping: Available on domestic orders over ...
- Standard domestic shipping: ...
- International shipping: Varies by destination
Customs & Import Taxes
For international orders, please be aware that you may be subject to import duties, taxes, and customs fees charged by your local customs authority. These charges are the responsibility of the recipient and are not included in our shipping costs.
Address Information
Please ensure your shipping address is complete and accurate at checkout. We cannot be held responsible for packages delivered to incorrect addresses provided by customers.
Shipping Delays
While we strive to meet all estimated delivery times, delays may occasionally occur due to carrier issues, customs processing, or other circumstances beyond our control. If you experience a significant delay, please contact our customer service team.